Forms for credit and payments

• Credit card authorization form
• Credit application

What to expect when you work with KOTT

• The process from quote sign off to delivery and beyond
• Process and contacts for customers in Ottawa
• Process and contacts for customers in the Greater Toronto Area
• Access your KOTT layouts and design documents electronically – ask your Sales Rep for access to the KOTT Customer Sharepoint
• KOTT Return policy
• KOTT Health & Safety policy

Engineered Floor Systems

• Boise Cascade All Joist Canadian Specifier Guide – a guide for designing floor systems with AJS 140, AJS 20 or AJS 25 I-Joist products
• Boise Cascade Installation Guide – for ALLJoist, BCI Joist and Versa-Lam products

Trusses

• Truss 101: the process from design to installation
• Truss 101: components of a truss
• KOTT Truss Quality Assurance policy

Residential Construction Terms

• Glossary of residential construction terms